Huduma DNA

At the mainstay of our excellence in service provision is the use of creativity and ingenuous approaches in ensuring customer satisfaction.

The Huduma Kenya Programme provides an open working environment that is coupled with ease during access to services.

The Huduma Kenya programme most valued asset is the customer. We serve our customers with dignity and civility in all our interaction with the customer.

This is the driving force and motivating component that ignites service excellence and customer satisfaction.

Underpinning our programme is the principle of ethics and high moral standing with no tolerance for corruption.