Replacement of Birth Certificate One can replace a lost birth certificate on condition that they have a copy of their Birth Notification or Birth Certificate. If you do not have this, you will be required to go to the Civil Registry in your County for retrieval of this copy. Cost: Nil Timelines: N/A For more information call Huduma Contact Centre: +254 (020) 6900020 Or visit nearest Huduma Centre Or Contact: Department of Civil Registration Hass Plaza 4th Floor, Lower Hill Road, P.O Box 49179- 00100 Nairobi Tel; +254-20-2714987/8 Email; director@crd.go.ke Fax; 2714989 Cost: NIL Timelines:N/A. Book Appointment